Shipping policy
Shipping Policy — Threadline Apparel
Effective Date: 24 October 2026
At Threadline Apparel, we aim to process and deliver orders as smoothly as possible.
1. Order Processing
Orders are generally processed after successful payment confirmation. Processing usually takes 2–5 business days, depending on product availability and order volume.
2. Shipping and Delivery
We aim to ship orders to serviceable locations across India. Estimated delivery is generally 3–10 business days after dispatch. Actual delivery times may vary by destination and courier service.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
4. Order Tracking
Where tracking is available, tracking details may be shared after dispatch.
5. Delayed Shipments
Delivery may be delayed due to courier disruptions, weather, public holidays, transportation issues, or other circumstances beyond our reasonable control.
6. Incorrect or Incomplete Address
Customers are responsible for providing an accurate delivery address, PIN code, and contact number. Incorrect or incomplete details may prevent successful delivery.
7. Failed Delivery
If delivery fails because the recipient is unavailable or the address is incorrect, the courier may attempt redelivery or return the parcel. Additional shipping charges may apply for reshipment where permitted by law.
8. Damaged Packages
If your order arrives visibly damaged or contains an incorrect product, contact us promptly with your order details and clear photographs of the package and product.
9. Contact Information
Threadline Apparel (DIPANKAR SAMANTA)
Address: M-301, Threadline Apparel, Narayan Chak Road, Narayanchak, Nonanarayan Chak, Paschim Medinipur, West Bengal – 721154, India
Phone: +91 8128594926
Email: threadlineapparel@outlook.com